Thomas C Farnan IV

Managing Director


I take customer service very seriously. So does my staff. Together, we are committed to providing exceptional customer service to all of our clients.

If you need to schedule an appointment or request any other service, please let us know. We will respond promptly.


Katrina M Baker

Office 518-785-4141
Rory E Farnan

Rory E Farnan

Office Manager
Office 518-690-7963

As the Office Manager for NM-Troy, Rory oversees the Office Team & Staff, ensuring all facets of the District are running smoothly. Rory's duties include; Payroll, Human Resources, SET Team operations and office compliance.

Rory came to Northwestern Mutual in 2012 after roles in the automotive & media industries. Rory's initial role with Northwestern was as an Associate Financial Representative in the firm's Latham office.

A native of Menands, Rory is a graduate of Shaker High School, and received her Bachelor of Science in Business Administration from the University at Albany. Rory resides in Troy with her husband Tom.

James Michael Johnson

James Michael Johnson

Director of Client Relations
Office 518-785-4141 ext 7975
Alyssa Christine Johnson

Alyssa Christine Johnson

Sales Execution Team Leader
Office 518-785-4141 ext 7980

Sheila A Bird

Contract and License Coordinator
Office 518-785-4141
Amy Farnan Babcock

Amy Farnan Babcock

Financial Representative
Mobile 518-421-2166

Amy joined Northwestern Mutual in 2015 as the Director of Selection and Recruiting for the Troy District Office.  Although she enjoyed her role in recruiting, Amy realized the greater impact she could have on her family, friends and colleagues, by becoming a Financial Representative in 2017.  Prior to this, Amy spent 15 years in the advertising/media sales industry, spending 10 years in New York City at Interep/D&R Radio Sales.  In addition, Amy was the Director of Local Media for a direct response advertising agency, Robinson Radio, followed by 5 years at Time Warner Cable Media as an Account Executive, and National Marketing Specialist.

A native of Troy, Amy is a 1995 graduate of Catholic Central High School, and received her Bachelor of Science in Business Administration/Communications from Le Moyne College in Syracuse, NY, in 1999.  Amy resides in Brunswick, NY with her husband, Chris, and two daughters, Jayne and Anna.


Brian E Topping

Director of Network Office Supervision
Office 518-785-4141

Brian serves as the DNOS for the entire network office. 


To learn more about Northwestern Mutual Investment Services, LLC and its financial representatives, visit: FINRA BrokerCheck